The year 2020 has been quite the challenge for all of us. It has tested our strengths, and reminded us of our weaknesses. It is a year that I am sure most of us would like to put it behind us. I also think that this year has shown that whatever challenge that has come in front of us we as group were able to solve and endure. This is true with the business relationship I have with O2 Safe Solutions/ Technical Gas. I cannot think of a time that when I requested supplies or equipment that they were unable to provide. My territory includes Indiana and Ohio. I have called at the last minute on Friday, early Sunday morning, and throughout the business week all to have my orders completed.
O2 Safe Solutions/ Technical Gas includes a team of professional and competent staff. I know this because I have first-hand interactions with the team. I have met with the Indiana drivers Jarett, Jeremiah, Alex and I have spoken with the Ohio driver Buzz numerous times. They all want positive outcomes for the facility, they are professionals, and they deliver with smile and enthusiasm. The Respiratory Therapists Kathy and Lisa bring a skillset that is extremely helpful to our facilities that do not employee a respiratory therapist. They bring a confidence knowing that Bipaps, Cpaps and Airvos to name a few are set to the appropriate physician order. They never hesitate to educate when needed.
Teams need a leader to be successful and that is where Chad Mann comes into play. He is always available. His coordination with the orders and sending out the team to complete is consistent. This past year our normal supply vendor has not been able to come through. I have contacted Chad at the last minute and he has come through with the product. If he does not know what the product is he investigates and comes up with a solution in less than 24 hours. Chad presents with friendliness, professionalism, and a willingness to support our facilities in all interactions.
I look forward to working with this team in 2021.